SIGNUP TERMS AND CONDITIONS FOR TELEMEDICINE APP

1. ACCEPTANCE OF TERMS
   By signing up for an account on Sugamya Ayurveda (“App”), you (“User”) acknowledge and agree to be legally bound by these Terms and Conditions. If you do not accept these terms, you must not proceed with the registration.
2. ELIGIBILITY
   2.1. You must be at least 18 years old to register. Minors may use the App only with the express consent of a parent or legal guardian.
   2.2. By signing up, you represent and warrant that you have the legal capacity to enter into this agreement.
3. ACCOUNT REGISTRATION
   3.1. Users must provide accurate, complete, and up-to-date information during registration.
   3.2. The App reserves the right to verify User identity and may require additional documentation.
   3.3. Providing false or misleading information may result in account suspension or termination.
4. ACCOUNT SECURITY
   4.1. Users are responsible for maintaining the confidentiality of their login credentials.
   4.2. Any unauthorised access or suspected security breaches must be reported immediately to the App’s support team.
   4.3. The App shall not be liable for any unauthorised access resulting from the User’s negligence.
5. PRIVACY AND DATA COLLECTION
   5.1. By signing up, Users consent to the collection, processing, and storage of personal information as outlined in the Privacy Policy.
   5.2. The App may use User data for authentication, security, and service improvement purposes.
   5.3. The App employs industry-standard security measures but does not guarantee absolute protection against cyber threats.
6. PATIENT REGISTRATION TERMS
   6.1. Users who register as patients must provide a complete and accurate medical history, including past and current health conditions, allergies, and medications.
   6.2. The App and its Providers rely on the accuracy of the information provided; any omission or misrepresentation may affect medical advice.
   6.3. Users acknowledge that virtual consultations may have limitations compared to in-person evaluations and accept the inherent risks.
   6.4. The App reserves the right to suspend or terminate patient accounts if any fraudulent activity or false medical information is detected.
7. SELF-SIGNUP USERS TERMS
   7.1. Self-signup users acknowledge that they are solely responsible for the accuracy of their submitted personal and medical details.
   7.2. Users registering themselves for consultations understand that their data may be shared with healthcare providers within the App as per the Privacy Policy.
   7.3. Self-signup users cannot create multiple accounts for fraudulent activities, and any such attempts may lead to permanent suspension.
   7.4. By signing up, the User agrees that all consultations and recommendations provided via the App are for informational purposes and do not replace in-person medical evaluations.
8. PATIENT APPOINTMENT BOOKING TERMS
   8.1. Patients may book appointments with healthcare providers available on the App subject to availability.
   8.2. The App does not guarantee the availability of any specific healthcare provider at a particular time.
   8.3. Patients must provide truthful and complete medical details before booking an appointment to ensure proper care.
   8.4. Appointment confirmations will be sent via email/SMS/app notifications, and patients are responsible for keeping track of their scheduled appointments.
   8.5. Cancellations and rescheduling must be made within the timeframe specified by the App. Failure to do so may result in penalties or restrictions on future bookings.
   8.6. No-shows without prior notice may result in account suspension or additional charges.
   8.7. The App is not responsible for any medical malpractice, misdiagnosis, or dissatisfaction with consultations; any disputes must be resolved directly between the patient and the healthcare provider.
   8.8. Payments for consultations, if applicable, must be made per the payment policies outlined by the App. Failure to complete payment may result in appointment cancellation.
   8.9. The App reserves the right to refuse service to any user violating these terms.
9. TERMINATION AND SUSPENSION
   9.1. The App reserves the right to suspend or terminate User accounts for violations of these terms.
   9.2. Users may request account deletion, subject to applicable legal and regulatory obligations.
10. MODIFICATIONS TO TERMS
    10.1. The App reserves the right to update these signup terms at any time. Users will be notified of significant changes via email or App notifications.
    10.2. Continued use of the App after modifications constitutes acceptance of the revised terms.
11. CONTACT INFORMATION
    For any questions regarding these Terms and Conditions, please contact us on support@sugamya-ayurveda.com